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Top 7 Ecommerce CMS Platforms For Online Businesses in 2023

 

A good ecommerce CMS platform makes it easy for business owners to create and update online stores. Instead of spending hours on tedious technical aspects, they can focus on selling their products online.

Shopify, for instance, is a popular and straightforward ecommerce platform for small business owners who need to be tech-savvy enough to design a website from scratch. It offers basic ecommerce features like point-of-sale, inventory management, and abandoned cart campaigns.

Shopify

Whether you’re just starting with an online store or have been selling for years, Shopify offers various tools to help you grow your business. It’s easy to set up, scalable, and has built-in features that help you manage your customers, inventory, orders, marketing campaigns, and more.

One of the most valuable benefits of using Shopify is that it comes with a free 24/7 customer support center, so you can get expert assistance when needed. This includes community forums, live chat, and phone support.

The platform also allows you to customize your website with thousands of pre-built templates that suit any niche. Its mobile-friendly design helps you attract and retain customers.

Additionally, you can easily add products to your store and track them using SKUs and quantity tracking. You can also mark out-of-stock items and manage your inventory effectively with tools like automated restocking.

Another helpful feature is integrating with different payment processors for a smoother checkout process. This helps you boost your conversion rate and increase sales.

In addition, Shopify supports omnichannel sales through its online store, social media, POS, and seller marketplaces. This enables you to reach a global audience through various channels and create a unique shopping experience for your customers.

BigCommerce

BigCommerce is a popular, hosted eCommerce platform that offers a range of features for business owners of all sizes. It supports all aspects of an online store, including marketing, analytics, and channel management. It also includes a POS to sync a business’s physical and online stores.

Launching a new online store can be daunting, but BigCommerce makes it much easier by providing guidance every step of the way. When you first log in, you’re greeted with a dashboard that spells out everything you need to do to get your store up and running.

The dashboard is organized to ground you and show you what’s needed before moving on to more advanced settings, and you can customize the layout for future visits. Then, when you’re ready to add products, it’s easy to navigate and organize your list.

Unlimited Products: This is one of the most comprehensive product management platforms we’ve seen, making it easy to enter and organize every detail of a product for your shop. It allows you to assign a specific price, weight, and other attributes to each item for streamlined order processing.

Data-Driven Insights: This great feature helps you track sales, customer information, and other critical details about your business in real time. It generates reports and charts in a format that’s intuitive to understand so you can quickly identify areas where your business is performing well or lagging.

Drupal

Drupal has long been the CMS for organizations looking to build a strong, scalable online presence. The platform has a large community and continually improves its capabilities to deliver world-class digital experiences.

Its scalability and modularity make it ideal for creating digital experiences that engage audiences across multiple channels. This includes e-commerce sites, microsites, digital signage, social networking, intranets, portals, and kiosks.

This versatile cms has a robust open-source community that constantly adds bug fixes and new functionality to its code base. Analyst firm Gartner notes this is a significant benefit, mainly when technology rapidly evolves.

Drupal is also an excellent fit for complex content repositories, which often require critical workflows and structure. It also has extensive search integration and can easily migrate data from enterprise-grade search engines into its core system.

The software also has powerful SEO features that ensure a site’s content is optimized for search engines. It provides:

  • Natural language URLs.
  • Customizable page meta tags.
  • Permanent links to content for better search engine results.

In addition, Drupal is also highly integrated with a range of online community features, including forums, commenting, polls, blogs, and RSS feed aggregation. Its community support is incredibly active, and professional or semi-professional meetups are often arranged worldwide to promote interaction between community supporters.

Joomla

Joomla is a free, open-source content management system that allows you to build powerful dynamic websites. Its user base is increasing, with several million downloads worldwide and a vast support community.

Its features include a WYSIWYG editor, multilingual capabilities, and user management. It also has several security measures to ensure data integrity and protect against hacking attacks.

Another advantage of using Joomla is its friendly community. Its forum is a place where users can get help and ask questions. This community is vibrant and active, and there is always someone around to answer your question.

Moreover, Joomla is easy to learn. Unlike other CMSs that require people to be at least system administrators to operate them, Joomla is simple enough for even beginners to use.

SEO: It has many valuable features to help you achieve optimal search engine visibility. These include keyword-friendly URLs, URL rewriting, and content optimization.

In addition, the system offers extensive support for social media integration. It supports social networks, blogs, articles, forums, and wikis.

It also has several extensions, including 54 payment gateways. These extensions allow website owners to integrate various online payments into their sites.

Volusion

Volusion is a comprehensive online store management platform that offers advanced tools for SEO, integration with marketplaces and social networks, and payment gateways. It also features a robust inventory and order management system that simplifies your business processes.

Product catalogs with multiple photos, videos, and item descriptions are easily edited and searchable. You can even set custom pricing for product variants. This allows you to showcase your products and encourage repeat purchases, as customers can find what they want.

Gift cards are also easily created and managed, and accepted at checkout. You can even set rules for how and when you accept these transactions.

While the basic plan limits you to 100 products, you can upgrade to the Professional plan to list up to 5,000. Sales are capped on both projects, and the Business plan offers lower transaction fees (0.35% for the Personal plan and 1% on all other programs).

In addition to a 14-day free trial, Volusion provides extensive customer support through email, phone calls, and live chats. It also offers a website knowledge center that includes guides, tutorials, and video tutorials. Higher-level plans include dedicated account managers and access to the Volusion in-house design and marketing team.

Ecwid

Ecwid is an ecommerce platform that allows you to add a store to any website, regardless of its design. It also supports a variety of sales channels, including Instagram, Google Shopping, and TikTok.

In addition, Ecwid offers several features to help your business grow. These include multi-language capabilities, social media integrations, and advanced SEO tools.

Its multichannel capabilities are impressive, as Ecwid supports more channels than Shopify and Wix. For example, it helps Google Shopping and Amazon, and you can connect your store to eBay.

Another feature that sets Ecwid apart from its competitors is its ability to manage product variations. This includes different versions or combinations of a single product, such as colors and sizes.

The functionality here is refreshingly easy to use, and you can set the display of these options to how customers see them. For example, you can show the variation name only on the product page or include it as a sub-header.

As for shipping, you can provide multiple shipping carriers and rates, including free shipping, conditional free shipping, or a flat rate. You can also set up discounts and coupons for your products.

HubSpot

If you’re looking for an all-in-one tool to help you grow your online business, HubSpot is a great option. It’s a customer relationship management (CRM) software that combines sales, marketing, and customer service in one platform, helping businesses manage leads and customers from start to finish.

The HubSpot CRM enables you to collect and store customer information, like their names, email address, social media profiles, and more. It also allows you to automate your marketing campaigns and track the results of your efforts.

Another feature is HubSpot’s account-based marketing tools that identify high-value clients on you to focus your resources. This helps you to build relationships with your customers and increase their purchasing power.

You can set up workflows that notify you in real-time when a contact takes action on your website or emails, such as downloading a file or signing up for a webinar. This will ensure you take advantage of every opportunity to close a sale.

The drag-and-drop features of HubSpot make it easy to create personalized websites and forms without knowing extensive coding. They also optimize your website for mobile use, a must-have in today’s market.

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